1win Contacts in Canada
This page lists every available channel to reach 1win in Canada, including live chat, e-mail, phone, messengers, and official social networks. Our support team responds in English and French, covering the two primary languages used across Canada. For most account and platform questions, you can expect a reply within a few minutes via live chat or within 24 hours by e-mail.
All Ways to Reach 1win
You can contact the 1win team for a wide range of inquiries, including affiliate partnerships, media and press requests, marketing collaborations, investor proposals, legal correspondence, and corporate questions. Each channel below is designated for specific topics so your message reaches the right department without delay.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live Chat | Available on-site via the chat widget on the official 1win page | Account issues, deposit and withdrawal questions, technical errors, bonus details, and general platform questions |
| E-mail (Support) | [email protected] | Detailed account inquiries, document verification, complaints, and any question that requires a written record |
| E-mail (Partnerships) | [email protected] | Affiliate programme applications, marketing collaboration proposals, and media partnership requests |
| E-mail (Legal) | [email protected] | Legal correspondence, regulatory questions, and official notices |
| Telegram | @1win_support_bot | Quick account and platform questions; follow the official bot for real-time message delivery |
| @1win_official | Follow for news, promotions, and public announcements; message for general inquiries | |
| Twitter / X | @1win_official | Platform updates, public announcements, and community messages |
| Phone | Listed in the official details below | Urgent account or identity verification matters where a direct voice call is required |
1win Company Information and Official Details
1win is operated by MFI Investments Limited, a globally registered technology company that provides its digital gaming and sports betting platform to users in Canada under a valid Curacao licence (No. 8048/JAZ2018-040). The platform is built to deliver a secure, regulated, and modern online experience for every registered user. For all official correspondence and legal inquiries, use the verified contact details below.
Legal Entity: MFI Investments Limited
Registration Number: HE 399108
Legal Address: Spyrou Kyprianou 61, SK House, Limassol, 3070, Cyprus
Licence: Curacao eGaming, No. 8048/JAZ2018-040
Official E-mail: [email protected]
Partnerships E-mail: [email protected]
Legal E-mail: [email protected]
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